Unbeataball

Support

Need help with Unbeataball? We’re here to help.

Contact

Email us at legitico@gmail.com. Include your device type and a short description of the issue.

FAQ

I cannot log in with my magic link. What should I do?

Make sure you open the newest email, use the link on the same device where the app is installed, and try again within a few minutes since links can expire.

A group invite link is not working. How can I fix it?

Ask the group admin to generate a new invite link. Some links can expire, be revoked, or hit their usage limit.

Why can’t I find nearby pickup groups?

Enable location permission for the app and increase the distance filter in the map screen.

How do I report a bug or account issue?

Send us an email with your device model, app version, and a short description of the issue so we can investigate quickly.

Basic Troubleshooting

  • Close and reopen the app.
  • Confirm your internet connection is stable.
  • Update to the latest app version from the App Store.
  • If needed, reinstall the app and sign in again.

Helpful Links

  • Privacy Policy
  • Terms of Service